Once you’ve downloaded the app, you’ll need to complete the sign up process by verifying your identity and giving us a few profile details. If you’ve already done this,you’ll just need to sign in.
Everyone signs up as a passenger and as well as your profile details, we’ll need you to take a shot of your passport or UK driving licence - and a selfie. This is our ID verification and is for the safety of all our users. We also ask that you provide your payment card details so we can automatically pay your drivers.
We’ll ask you to take a shot of your UK driving licence as well as taking a selfie. This is NOT needed if you registered as a passenger with your driving licence. You’ll also need to take some profile shots of your vehicle so your passengers can identify you. Finally, we’ll take you bank account details so we can automatically pay you.
Enter your destination and we’ll match drivers with passengers heading in the same direction, based on your matching criteria and within your radius selection.
If you’re a driver and there are no passengers at the time of your departure, we’ll keep searching for passengers whilst you’re driving along your route. You’ll receive an alert if any matches are found, which you can simply choose to accept or decline
You’ll also be able to plan your journey in advance by giving us a few details such as destination, time and date of travel.
Once a ride has been offered and accepted by both parties, passengers will be able to track their driver’s progress on the map.
When the driver arrives, you can verify each other through profiles and vehicle photos. At this point, payment is made by the passenger and their trusted contact is informed by email and / or text message
Once the passenger has been dropped off, the driver’s fee will automatically be paid into their specified bank account. Both parties will now have the opportunity to rate each other. Ratings help other users to make their decision when accepting journey offers. They also allow us to make future improvements. When you’re finished, don’t forget to tell your friends about us